How to Choose the Right Bathroom Contractor: Red Flags and Must-Ask Questions

December 4, 2025

A bathroom remodel is one of the best investments you can make in your home—both for comfort and resale value. But the success of your project depends entirely on choosing the right contractor. A skilled, reputable professional can turn your vision into reality. The wrong contractor, however, can turn your renovation into a costly nightmare.

Here’s how to choose a contractor you can trust, what red flags to avoid, and five essential questions every homeowner should ask before signing a contract.

Start With Research: What to Look for in a Bathroom Contractor

1. Check Their Better Business Bureau (BBB) Rating

A trustworthy contractor should have a strong track record with the Better Business Bureau. Look for companies with an A or A+ rating, which signals a history of honest business practices, timely resolution of customer concerns, and overall trustworthy performance.

2. Read Recent Reviews From Other Homeowners

Online reviews are powerful indicators of what you can expect when working with a bathroom remodeling company. Pay attention not just to star ratings, but also to the details:

  • Do homeowners praise their professionalism?
  • Are the crews on time and respectful?
  • Did the final product match expectations?
  • Were issues handled promptly?
  • Was the company responsive to complaints?

Look for patterns—consistent praise or repeated complaints will tell you a lot. Check verified platforms like TrustPilot and the BBB.

3. Verify Licensing, Insurance & Credentials

A legitimate bathroom contractor should carry:

  • Proper state and local licenses
  • General liability insurance
  • Worker’s compensation coverage

This protects you from liability and ensures the company follows required building codes.

4. Review Their Portfolio

An experienced contractor will proudly share photos or references from previous bathroom remodels. Look for a style and quality level that matches what you want!

Premier Home Pros has trusted and experienced design consultants that will guide you through the process and help you pick and choose the designs that fit your needs.  

5. Get a Detailed, Written Estimate

If a contractor is vague, evasive, or refuses to put details in writing, that’s a major red flag.

Red Flags That Should Make You Think Twice

There are a few red flags that should make you think twice when hiring a bathroom remodeler. Be cautious if:

The bathroom contractor offers unusually low pricing

If a quote seems too good to be true, it usually is. Low bids often lead to shortcuts, poor-quality materials, or surprise charges later.

The bathroom contractor has no online presence or no verifiable address

A reputable business should have a website, business listings, and a traceable physical location. Check Google Business Profiles for reviews and company information, as well as other home improvement directories like Angi and HomeAdvisor.

The bathroom contractor provides no written contract

Verbal agreements offer zero protection. Always insist on a complete written contract.

The bathroom contractor cannot provide references

If a contractor can’t share past clients or projects, proceed with caution. A reputable, trustworthy remodeler will be happy to share his or her references with potential clients.

5 Must-Ask Questions When Hiring a Bathroom Contractor

Hiring a bathroom remodeler is a big decision. Before making your choice, ask these key questions:

1. “Are you licensed and insured, and can you provide proof?”

This ensures your contractor is operating legally and responsibly.

2. “Can you share recent references or photos of your work?”

A portfolio of past work is key when selecting a bathroom contractor. After all, your home is your sanctuary, and you want to choose a company that stands behind their work! Seeing real examples of their craftsmanship helps build trust.

3. “What does your process look like?”

Understand what the process and timeline look like upfront. An experienced bathroom remodeling company will walk you through the process from design consultation to ordering your materials and installation, so you can feel comfortable moving forward.

4. “What is the expected timeline, and how do you handle delays?”

Knowing how long the project will take helps you plan and sets clear expectations.

5. “Will the estimate you provide be fixed or can it change?”

This helps avoid surprise costs. A quality contractor will explain what’s included and what might incur extra charges.

Your Bathroom Renovation Should Be Stress-Free—Choose Wisely

The right contractor brings expertise, reliability, and clear communication to your bathroom remodel. By reviewing their BBB rating, reading homeowner reviews, verifying credentials, and asking the right questions, you can confidently choose a professional who will deliver the results you expect.

At Premier Home Pros, it is our mission to redefine home improvement through trust, comfort, and confidence. Home improvement shouldn’t be a hassle – trust the pros at Premier Home Pros.

If you’re ready to transform your bathroom with a trusted, highly rated team, Premier Home Pros is here to help. We pride ourselves on transparency, craftsmanship, and customer satisfaction—every step of the way.